Sales Professional Certification Exam

Sales Professional Certification Exam
Jewelers of America Professional Certification is open to all employees of jewelry stores, specifically jewelry professionals with an interest in professional development: jewelry sales associates, jewelry store managers, owners, and other jewelry store employees with at least one year experience. You have the skills, demonstrate them with our professional certification!  Exams are open for both JA and non-JA Members.



SALES PROFESSIONAL CERTIFICATION PRICING

$55 per exam, for Employees of JA Member Stores   
$75 per exam, for Non-JA Member

*NEW: Certification exams are now available online.

 

EXAMS AVAILABLE IN TWO DESIGNATIONS

JA Certified Sales Professional (CSP) Level 1: entry-level jewelry sales personnel with about one year’s experience.
JA Certified Senior Sales Professional (CSSP) Level 2: moderate to advanced sales skills and knowledge of a jewelry sales professional. Completion of CSP Level 1 is required.
View Sample Test Questions


HOW TO GET CERTIFIED
  1. Register for the JA Certified Professional Exam, which includes identifying a proctor.
  2. After registration is processed, Jewelers of America will send the proctor (via email) the exam link, password, and instructions for each certification candidate.
  3. Proctor and certification candidate then coordinate a time and date to take the exam. 
  4. Each exam must be taken in one sitting within a two-hour time limit. The online exam has a timer and will close when the two-hours has expired.
    • Each candidate is responsible for supplying the necessary supplies to successfully take the exam, which includes an internet-enabled device.
  5. Email exam@jewelers.org to let Jewelers of America know the exam is completed.
    • Jewelers of America will email the candidate official results within three (3) business days. 
  6. Candidate must pass the test with a minimum grade of 75% within one year of enrollment to receive certification designation. 
    • The date the proctor receives the exam information from Jewelers of America is the enrollment date.
    • Candidates must complete the first attempt within three months of the enrollment date and have up to two opportunities to pass the exam.

     

JA PROFESSIONAL CERTIFICATION FAQs 

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Tickets


Date Not Specified

 
Entry level jewelry sales personnel with about one year’s experience.
Category
PROCTORED EXAM
Not specified

Moderate to advanced sales skills and knowledge of a jewelry sales professional. Completion of CSP Level 1 is required.
Category
PROCTORED EXAM
Not specified